BD Jelly Privacy Policy – Your Data, Our Responsibility

1 Introduction & Applicability

This Privacy Policy applies to all users of the BD Jelly platform. By using the bdjelly.click website, mobile app, or any related services, you are deemed to have accepted this Privacy Policy.

In this document, "BD Jelly", "we", and "our" refer to the organization operating this platform. "User" and "you" refer to any individual who uses the platform.

We believe transparency is the foundation of trust. That's why every aspect of how we collect and use your data is explained clearly in this document – without complex legal jargon.

2 What Data We Collect

BD Jelly collects various types of information, which we divide into two categories: information you provide directly, and information collected automatically.

Directly Provided Information:

Automatically Collected Information:

• Device information – model, operating system, and browser type.
• IP address and approximate location.
• Your activity on the platform — which pages you visited and how long you spent on them.
• Betting history and transaction records.
• Information collected through cookies and similar technologies.

3 How We Collect Information

BD Jelly collects data through several methods, each transparent and subject to user consent:

• Registration Form: Information you provide at the time of account registration is collected directly.
• KYC Process: When uploading documents required for identity verification.
• Transaction Records: Every deposit, withdrawal, and bet is automatically logged.
• Cookies & Tracking: Usage patterns are analyzed through browser cookies and session data.
• Support Contact: Information shared via live chat or email may be recorded.
• Device Data: Relevant device information is collected while using the app.

4 Purpose of Data Use

Your information is used only for specific, legitimate purposes. BD Jelly never uses data beyond what is necessary:

• For account creation and management — to verify that you are who you say you are.
• For age and identity verification — to confirm you are 18+ and to prevent fraud.
• For processing financial transactions — to complete deposits and withdrawals.
• To provide customer support — to help resolve your issues.
• To improve the platform — to understand which features are working well and where issues exist.
• To send promotional offers — only if you have given your consent.
• To meet legal obligations – such as complying with anti-money laundering regulations.
• To detect and prevent fraud and fraudulent activity.

We commit to never selling your data to advertisers or using it outside of the services you have engaged with.

5 Data Sharing & Third Parties

BD Jelly does not generally share your personal information with third parties. However, there are limited circumstances where this may be necessary:

• Payment Providers: Payment providers such as Mobile Pay and Nagad receive only the minimum data required to process transactions.
• Technology Service Providers: Trusted providers are used for hosting, cloud, and cybersecurity services.
• Legal Authority: Information may be required to be disclosed in response to a court order or legal obligation.
• Fraud Prevention Agencies: Relevant authorities may be notified in cases of suspicious activity.

We never sell your information to advertising agencies, data brokers, or any third party for commercial purposes. This has been our commitment since day one.

6 Cookie Policy

BD Jelly uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.

7 Data Retention Period

BD Jelly does not retain data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For as long as your account is active, and for up to 5 years after closure (for legal reasons).
• Transaction Records: Up to 7 years from the date of the last transaction.
• KYC Documents: Up to 5 years after verification.
• Support Chat Logs: Up to 2 years.
• Analytics Data: In anonymized form for up to 2 years.

8 Your Rights

Under BD Jelly's Privacy Policy, you hold certain important rights that we fully respect:

To exercise any of these rights, email us at support@bdjelly.click. We typically respond within 7 business days.

9 Security Measures

BD Jelly uses industry-leading security measures to protect your information. The key components of our technical safeguards include:

• SSL/TLS Encryption: All communication between the platform and servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: To prevent unauthorized access and attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to the information they need.
• Data Backup: Regular backups to ensure your data is never lost.

In the event of a security incident, we will notify affected users as quickly as possible in accordance with applicable law.

10 Policy Updates & Contact

BD Jelly may update this Privacy Policy from time to time. For significant changes:

• A prominent notice will be displayed on the website.
• A summary of changes will be sent to your registered email.
• You will be notified at least 7 days before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For more details, visit our Terms & Conditions and Responsible Gaming View page.